Teamlead Regulatory Operations

About Keytrade Bank  

As a digital native and fintech ‘avant la lettre’, Keytrade Bank has been offering a fully online banking and trading experience to its clients for 25 years.  While continuously expanding its broad range of banking, investment and trading products Keytrade Bank has grown into the established challenger of the more expensive bigger traditional banks in Belgium. We take pride in delivering easy-to-understand quality solutions at a competitive pricing.

Becoming part of our inner Keytrade Bank circle means that you will be joining a diverse group of dynamic professionals who understand their roles and responsibility in society and how they can contribute to a better future. Keytrade Bank is a separate branch of the French Arkéa Direct Bank.

  Responsible   

Belonging to a non-listed, cooperative mutualistic group with ambitious environmental and social commitments , Keytrade Bank understands its role and responsibility in society and how it can contribute to a better tomorrow. Our goal is to pave the way for our clients to take their own well-informed, sustainable and socially responsible decisions.

Because of this growth, Keytrade is looking for an experienced teamleader for Regulatory Operational files, managing a small team and reporting to the head of Operations. 

Responsibilities

The Team Lead Legal Ops will supervise, control and improve the administrative processes of legal nature : successions, bankruptcy, juridical enquiries, seizures, and temporary administration.

Within the Operations department, you will

·         Lead the existing small team in charge of the day to day follow up of the management of the files and requests concerned

·         Organize the service while identifying and implementing process improvements in order to achieve operational excellence. This will include review of procedures, forms and FAQs.

·         Represent the team in internal stakeholder meetings (with legal department and product owners)

·         Guarantee the effective management of inquiries, seizures and succession files, including contacts with public authorities, notaries and heirs

Qualifications 

·         You have at least 5 years of legal and process/operational experience. A law degree and management experience will be an asset

·         You have good organization, time management and scheduling skills 

·         You understand legal and regulatory requirements and processes 

·         You are hands-on and propose & elaborate improvements

·         You are responsible, motivated and autonomous

·         You are comfortable in speaking and writing in Dutch, French and English

·         You have good communication and interpersonal skills 

What we offer

·         A competitive salary package 

·         A continuous training track 

·         A bank known for its young and inclusive culture, in a dynamic and hybrid working environment