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Business Analyst

  • Team

    Product Factory

  • Contract type

    Vast

  • Niveau

    Medior (2 - 7y)

20 september 2024
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Do you want to join the exciting and innovating world of online banking?

Keytrade Bank is part of the Crédit Mutuel Arkéa Group, a renowned and reliable French bank headquartered in Brest. As a pioneer in online banking on the Belgian market, Keytrade Bank has grown into a mature and complete online bank with a high focus on the young and dynamic culture. We are offering a strong range of daily banking services as well as numerous investment and trading opportunities. Keytrade Bank has experienced significant growth in recent years; our number of clients has doubled in 5 years and each year we recruit +15% staff. We are in no way comparable to a traditional bank. The approach and atmosphere are those of a solid and rapid scale-up.

Today we are looking for a Senior Business analyst to join our Client Servicing and Operations feature team. Are you ready for a new challenge?


Your missions:

- Participate, in collaboration with the Product Owner, in the development of new projects or in the follow-up of existing projects related to various topics within the scope of the Client Servicing and Operations feature team such as:

  • Regulatory related projects
  • Compliance related projects
  • Securities trading related projects
  • Payment related projects
  • Card related projects
  • Transformation related project
  • BAU related improvements

- Organize workshops, collect, analyze & understand business requirements

- Perform impact analysis

- Write/design & publish specifications, functional analysis and process flows

- Report and document bugs (Analyze and identify solutions dealing with specific issues or user needs)

- Cooperate with I.T., Operations teams, legal & compliance, UX/UI and with other stakeholders (e.g. Finance, Risk, Security)

- Perform tests and follow-up on I.T. developments

- Define and conceive continuous improvement

- Propose innovative solutions


Your profile:

  • At least 6+ years of relevant experience in the banking/financial sector, preferably in an operational environment
  • Previous experience as a business analyst
  • Acquainted with IT related environments
  • Very Strong analytical skills
  • Super proactive (hands-on) approach
  • Able to work in an autonomous way
  • Polyvalence and eager to learn
  • Excellent communication/negotiation skills – Able to deal with stakeholders
  • Experience in Agile methodology
  • Proficiency in Microsoft Office suite (Excel, PowerPoint, Word)
  • Fluent in English as well as on either French or Dutch



We offer you:

Keytrade Bank is a young and dynamic organization with a lean structure. The tempo and the atmosphere in the team are upbeat and no day goes by without an element of fun!

Challenging but exciting times are ahead with a new brand positioning, a new website, a revamped App and new value propositions.

The company works in an agile setup with a lot of flexibility regarding remote work.


  • An exciting position within a dynamic online bank
  • A unique opportunity to evolve/create expertise around many different banking related topics (transactions, trading, cards, regulation & compliance…)
  • A motivating package
  • Hybrid way of working
  • Open culture and working environment
  • A competitive salary package with advantages such as:
  • Meal vouchers: €8/ working day
  • Teleworking allowance
  • Transport allowance
  • Group insurance
  • Hospitalisation insurance