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The new Bancontact-Visa Debit card

What is the difference between a Visa Debit and a Visa Classic, Gold or Platinum?

The payments that are done with your Visa Debit card are immediately debited from your current account. If you are paying with one of our credit cards, your expenses are debited the next month.

How to activate your Visa Debit?

This can be done on the app as well as on the transaction site:

  • Choose the “Banking” environment
  • Click or tap on “Cards”
  • Select “Activate my card”

As a result your Visa Debit will be activated. Another way to have it activated is through a payment terminal or an ATM when using your PIN code.

RecommendedTip: do not pay contactless the first time you use your Visa Debit and use your PIN code for your first transaction.

Can a deposit be paid with a Visa Debit when renting a car or making a hotel reservation?

Yes, you can pay a security deposit with your Visa Debit when renting a car or an accommodation. However, the sum of your reservation or deposit will remain 'blocked' on your account when using the Visa Debit. In case you want to be able to use the full amount of your account, we advise you to use a credit card to pay the deposit.

Can a Visa Debit be used on websites where Visa is mentioned as a payment option?

Yes, you can pay online with your Visa Debit on websites when the payment option Bancontact and/or Visa is being mentioned.