How can we help you?
All about paying contactless with(out) PIN
What is a contactless payment?
Contactless payments allow you to pay by simply putting your card next to a terminal thanks to the NFC technology. To be able to use this payment method, your card must show this logo ? and the terminal this one ?.
What are the limits of contactless payments and payments without PIN?
The maximum amount per contactless PIN-free transaction is €50. You can perform a maximum of five contactless PIN-free transactions in total. The total amount for the contactless PIN-free transactions cannot exceed €150. The maximum amount per PIN-free contact transaction (where you insert your card into a terminal) is €150. Once you have reached one of these limits, you must enter your PIN.
How can I disable the contactless payments and payments without PIN functionalities of my bank card?
To disable, please contact our helpdesk.
Can I pay contactless with my debit card?
If your debit card shows the logo ?, you can pay contactless. If your bank card does not feature the contactless logo, you can contact our helpdesk to order a new one.